You can order all of our dresses in sizes XS, S, M, L, XL, or XXL, or choose the "CUSTOM" option to provide your custom body measurements.

We highly recommend selecting "CUSTOM" measurements for the best fit.

When you click on the picture of the dress you love the most, simply choose the "Custom" option under "Size" and the necessary fields will appear for you to input your measurements required for that particular dress.

Alternatively, you can take a picture of your measurements written on paper and upload it during the ordering process. This ensures a perfect fit tailored specifically to your body.

When placing your order, we may kindly request some pictures to assist us in ensuring the perfect fit. These pictures can be simple mirror selfies, and you do not need to show your face. We use these images solely for measurement clarity purposes and to guarantee a tailored dress that fits you flawlessly.

LIVECHAT:

Please contact us via LiveChat if you need guidance for placing orders or suggestions on which dress styles to choose. Our designers would be more than happy to assist you in making the right choice or answer any other questions you might have regarding our products and online store. We aim to respond to all Live Chat inquiries within 30 minutes.

EMAIL:
We aim to answer all email enquiries within 24 hours.

On every product page, you'll find the "Size chart" link with measurements for various locations and sizes.

Additionally, our detailed guide will assist you in taking accurate custom measurements.

When you select each measurement, a detailed explanation expands and the corresponding part of the body highlight on the mannequin to the left, ensuring a perfect fit for your dress.

Order Processing Time:

Our estimated processing time encompasses everything from accepting your order to delivering it to your location.

If you request additional adjustments for a particular dress from our collection, we aim to ensure the utmost precision and attention to detail for each customization. Please allow 2 days to 1 week for estimated custom changes, depending on whether it's a minor adjustment or a significant alteration

Order Processing Time:

• Evening dresses: 1-2 weeks (depending on design complexity).
• Bridal dresses: 1 week to 2 months (depending on design complexity).

Find processing time estimates on each product page. Orders may be processed sooner than shown above, depending on the order date. Contact us for any questions or assistance.

LIVECHAT:

Please contact us via LiveChat if you need guidance for placing orders or suggestions on which dress styles to choose. Our designers would be more than happy to assist you in making the right choice or answer any other questions you might have regarding our products and online store. We aim to respond to all Live Chat inquiries within 30 minutes.

EMAIL:
We aim to answer all email enquiries within 24 hours.

We offer a fast and reliable shipping and delivery process, and we provide you with two convenient options to choose from:

Express Shipping:

• Delivery typically takes 1-3 business days, depending on your location.
• The shipping price for express delivery depends on the product's package size and shipping destination, which you can view during the ordering process on the product page.
• With express shipping, you can track your order and receive it faster, and it may be handled by reputable carriers such as DHL, UPS, or FedEx.

Free Standard Shipping:

• Delivery generally takes 10 to 14 business days depending on your location.
• You can choose the free standard shipping option during the ordering process on the product page.
• Please note that with free standard shipping, order tracking is not available, and delivery may take longer compared to express shipping.

Feel free to select the shipping option that best suits your needs, and we'll ensure that your order reaches you securely and efficiently.

Absolutely! We understand that you may want to customize your dress to make it uniquely yours. You can make adjustments such as:

• Adding/removing sleeves
• Add/Close the leg slit
• Modifying the neckline
• Choosing a different color

And much more!

Reach out to us via Live Chat, email, or on WhatsApp. Our staff members will be delighted to assist you in creating your perfect dress. Let's bring your dream design to life together! 😊👗

In the product page you have a section under "Special Order Request" where you can put your request.

To ensure your "Special Order Request" is perfectly suited to the dress design you have in mind, we highly recommend contacting us via Live Chat or email for a consultation with our designers. They will guide you through the process and help refine your request, ensuring a seamless and tailored outcome.